TI Sparkle, the International Services arm of Telecom Italia Group, and Gateway, a Libyan alternative local operator, have signed an agreement for the provisioning of international end-to-end services to and from Libya.
The two parties are now able to offer end-to-end international SDH and Ethernet services to and from Libya. Native MPLS solutions will be added to the portfolio at a second stage.
The services, which caters to the demands of corporate customers, are offered through a joint platform composed of Gateway’s newly constructed Libyan national backbone and of TI Sparkle’s international capacity.
International customers with demand for services to and from Libya are interfaced by TI Sparkle, while local operator Gateway handles all Libyan customers. End-to-end customer care services are provided by TI Sparkle through its NOC and Help Desk together with local Gateway support.
“We are very happy of this new partnership that adds to relevant existing relations with Libyan operators, as corporate customers’ demand for international services with Libya continues to grow”, states Elisabetta Ripa, TI Sparkle Chief Executive Officer.
“Our International Connectivity services are head and shoulder above any other possible service provider in Libya. This can be demonstrated through our partnership with TI Sparkle, which has presence all over the world providing such service with a proven quality”, states Haitham Ebraheem, Gateway Telecom Acting Chief Executive Officer.
In order to support the commercial deployment of this new partnership, Sparkle has recently inaugurated a new representative office in Tripoli.